US Shipping: Orders are shipped via US Priority Mail, with fees starting at $3.85 based on weight and destination. Shipping is calculated during the checkout process. You will have the opportunity to review and approve shipping charges prior to payment.

US Exchanges/Returns: We take great pride in our product and services, and are pleased to offer a 30-day satisfaction guarantee. If at any time within 30 days after you receive your order, if you are not satisfied, you may send it to our headquarters for return or exchange. Return shipping costs are the responsibility of the purchaser on all returned orders. Refunds will be for the merchandise amount only. Items must be returned in salable condition and accompanied by a shipping invoice. Most importantly, if for any reason you are not satisfied, please know that we will do everything we can to make it right.

International Shipping & Returns: Orders are shipped via US Global Priority Mail. Import tariffs, customs duties, customs clearance fees and value added taxes may apply to international orders and are assessed by customs authorities at the time of delivery. We do not calculate these fees at the time of order, and they are the sole responsibility of the purchaser. Please inquire with local customs authorities for more information regarding applicable fees. Return shipping costs are the responsibility of the purchaser on all returned orders. Refunds will be for the merchandise amount only. We cannot refund any duties, taxes or fees paid on the order. If you have any specific questions about your international order, please email us at info@urbanutilitybelt.com.